Friday, May 20, 2011

Corporate Efficiency

Dear Sears PartsDirect:

Thank you very much for the email informing me that the water filter I ordered online has shipped.

IT ARRIVED HERE 2 DAYS AGO. TWO DAYS BEFORE YOUR EMAIL WAS SENT.

Such a degree of inefficiency requires a great deal of effort, and I'm sure you have many bureaucrats dedicated to the job.

No comments: